Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, and any details you share when booking an appointment, completing intake forms, or communicating with our practice.

When you visit our website, we may also collect technical data such as your IP address, browser type, and pages visited, used solely to maintain and improve site functionality.

We use your information to schedule and manage counseling appointments, respond to your inquiries, provide clinical services, process payment, and send appointment reminders or practice updates with your consent.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

By providing your phone number and consenting at booking, you agree to receive SMS messages from Piscar Counseling LLC related to appointment reminders, scheduling updates, and practice communications.

Message frequency varies based on your appointments. Standard message and data rates from your mobile carrier may apply.

You may opt out of SMS messaging at any time by replying STOP to any message. Reply HELP for assistance. Opting out does not affect your right to receive clinical care or other communications through alternative channels.

We do not sell, rent, share, or disclose your mobile number or SMS opt-in information to any third party for marketing or promotional purposes. Your phone number is used solely by Piscar Counseling LLC and our trusted service providers to deliver the messages you have requested.

Our website may use cookies and similar tracking technologies to maintain site functionality, remember your preferences, and understand how visitors use our site. Cookies are small files stored on your device by your browser.

We do not use cookies or tracking technologies to sell personal information or to build advertising profiles. You may control or disable cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.

We share information only when necessary to provide our services, comply with legal obligations, or protect rights and safety. This may include our practice management and scheduling provider and payment processors, each of which is bound by confidentiality obligations.

Protected health information shared in the course of counseling is handled in accordance with our Notice of Privacy Practices and applicable law.

We retain your information for as long as necessary to provide services and meet legal and professional record-keeping requirements. Clinical records are maintained consistent with professional licensing standards.

We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to SMS messaging at any time by replying STOP.

To exercise these rights, contact us using the information below.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.